HINU Return Policy: Our Happiness GuaranteeUpdated 2 months ago

We want you to truly love your HINU ritual. If something isn’t quite right, we’re here to help.

Try HINU risk-free — if you're not completely happy with your purchase, we offer exchanges or full refunds within 30 days of receiving your order.

To start a return please contact our customer care team: Customer Care

Return Conditions

• Returns must be received within 30 days of delivery.

• Applies only to purchases made directly from Hinu.co

• A proof of purchase is required.

• Refunds will be issued to the original payment method only.

• To qualify, the product must be no more than 25% used.

• Refunds will be processed once the item is received by us.

• We recommend using a trackable service, as we are not responsible for lost returns.

• Shipping fees (original or return) are not refundable.

• • For to hygiene reasons, personal care items such as brushes, combs, and scalp massagers cannot be returned unless they are unused, and in their original, unopened packaging.