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Returns and Refunds

HINU Return Policy: Our Happiness Guarantee

We want you to truly love your HINU ritual. If something isn’t quite right, we’re here to help. Try HINU risk-free — if you're not completely happy with your purchase, we offer exchanges or full refunds within 30 days of receiving your order. Return

Damages and Issues

Please inspect your order upon reception and Contact Us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

How do I Start a Return?

To start a return or exchange please simply contact our customer care team at this link: Customer Care

Exceptions / non-returnable items

Certain types of items cannot be returned such as custom products (such as special orders or personalised items). Unfortunately, we cannot accept returns on sale items or gift cards. Please Contact Us if you have additional questions about our return